TotalAV - Safe Site
Quick access tools to open incognito browsing, clear history and cookies
Total ratings
3.40
(Rating count:
267)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Edge Add-on Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Clean and straightforward control panel
- Useful features compared to other security apps
- Effective at blocking issues like viruses
- Responsive customer service
- Easy to activate the add-on
Cons
- Complex administrative interface leading to confusion
- Frequent prompts for payment even after paying
- Blocked legitimate search requests
- Incomplete disclosure of features and costs
- Difficulties in contacting support
Most mentioned
- Customer support is hard to reach
- Billing issues and unwanted charges
- Product effectiveness in virus blocking
- User frustration with user interface
- Repetitive requests for renewals despite paying
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User reviews
Recent rating average:
2.20
All time rating average:
3.40
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-02-10 | Holger | | Der Support ist zu umständlich und es kann zu nicht alle Themen nachgefragt werden. Es gibt keine Hotline oder Telefonnummer. |
| 2023-11-24 | richard | | ToTAL AV SAFE SEARCH BLOCKS MY SEARCH REQUESTS i SEE THE WEB PAGE WITH SAFE SITE BUT WHEN I ENTER AN ITEM TO SEARCH it gets blocked |
| 2023-11-07 | Diane | | This is worthless. I've spent a lot of time and have chatted with two agents. They have not helped me - especially since this is supposed to be Tech Support. I'm waiting on an agent in the billing department to get my money back, but I'm not holding my breath. They're going to take money out again in July! |
| 2023-08-21 | Mel | | TOTALAV...MEMBER FULL MEMBERSHIP LOCKED UP OUR VPN [email protected] Hoover1933$$$$ |
| 2023-06-19 | Paul | | The product is good but the admin side of it is totally confusing and could put people off renewing. |
| 2023-04-17 | Simonetta | | ogni volta che si chiude il pc va rimesso |
| 2023-02-27 | Horst | | Unzufriedenheit |
| 2023-01-24 | Erika | | super |
| 2023-01-04 | Alan | | I have av premium installed Why am I asked for money when it should be included ,,,Scam???? |
| 2022-08-18 | Carlos | | Me parece una buena aplicación, pero ya casi no utilizo el ordenador y conmigo se portaron bien |
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