Rakuten: Get Cash Back For Shopping

The best coupons and the most Cash Back. We do all the work. You just shop and save. Earn Cash Back at 3,500 stores today!

Total ratings

3.60 (Rating count: 160)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Edge Add-on Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Cashback offers can be significant (e.g., $10 for installing the extension)
  • Some users report getting good customer support when issues arise
  • Been a long-time favorite for cashback, with many praising it over competitors
  • User-friendly for basic cashback processes
Cons
  • Extension often fails to track purchases leading to missing cashback
  • Intrusive unremovable floating 'R' icon is annoying to many users
  • Issues with the app not recognizing ad blockers being disabled
  • Reported problems with promised bonuses not being honored
Most mentioned
  • Many users express frustration with the floating 'R' icon
  • Cashback tracking issues are common, with many purchases not being recorded
  • Users feel that the sign-up bonuses promised are not being received
  • Contacting support for issues is challenging and often ineffective
See reviews for Rakuten: Get Cash Back For Shopping on Edge Add-on Store
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User reviews

Recent rating average: 2.00
All time rating average: 3.60
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Rating filters

5 star
51% (39)
4 star
3% (2)
3 star
4% (3)
2 star
8% (6)
1 star
34% (26)
Date Author Rating Comment
2025-01-04 İlhan For some reason it removed my welcome bonus and tagged ineligible.
2024-11-09 Wayne Loved the extension, unfortunately it appears that it no longer works since the "floating" R came out. I liked how the red circle turns green when Rakuten has been accepted on the website, unfortunately, it was not really working. I just reviewed my account and the only purchases that have fed into my Rakuten account have been from Walmart. No other retailers since June 2024. I used the help-chat and submitted several Ready Refresh purchases, and all were found but 1. I submitted several Omaha Steaks purchases and only 1 was found. I now have to submit all of those invoices via email. I've already spent 90 minutes on submissions, and I still have to submit all of my purchases from Chewy, about 20 of them, that'll be another 2hrs. The light is green but the info is not feeding into my Rakuten account except for Walmart. Very frustrating.
2024-11-01 Lorraine I, like the others, am having issues with the extension. Constantly says ad blockers have to be disabled when they actually are disabled, and also, will not take you to a website when it makes a suggestion. Those are the two main issues because the floating R is not really a bother as it tells you that you have the cash back activated.
2024-10-30 Kyle New update has been pretty annoying - there is a floating Rakuten "R" on the websites that you cannot turn off in settings. I don't want it to display on every single website that accepts Rakuten, I should be able to turn off this floating "R"!
2024-09-14 Laura Loved Rakuten for years. Recently would occasionally run into issues with adblockers but it wasnt a big deal it would still work eventually. However it no longer works. I do not have an adblocker on, I do not have firewall, vpn, or any of the other things they list as an excuse for their service not working. The service is not longer usable for me and there is no way to contact anyone. Their contact submission form doesnt work, it fails every time I try to submit my issue. Really sad because Ive been using them since the beginning pretty much.
2024-09-07 Gavin I was offered $30 for sign up through a referral and $10 to install the extension, so I signed up. I didn't receive any money that I was promised, so now this app has all my data for free. Total scam.
2024-09-03 Jonathan I had a substantially the same experience as Angela. I was incentivized to install the extension and create an account in my browser by getting and offer for $10 USD cash back after making a purchase at an online bookstore. Everything went smoothly but also no cash back value was received insofar making good on the terms and condition they offered respective to the cash back aspect of the terms and conditions. And it looks like they want Angela to jump through their hoops instead of doing their own research into the matter to boot. No thanks. Trust factor level is at 0 so far.
2024-09-02 Dylan NOT FOR CANADIANS GET OFF OUR APP STORE!
2024-09-01 autnchris Love this shopping cash back site. The constant pop ups are annoying but now you click hide for now and I love it. It's still there but hovering over your page.
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