Rakuten: Get Cash Back For Shopping

Loved the extension, unfortunately it appears that it no longer works since the "floating" R came out. I liked how the red circle turns green when Rakuten has been accepted on the website, unfortunately, it was not really working. I just reviewed my account and the only purchases that have fed into my Rakuten account have been from Walmart. No other retailers since June 2024. I used the help-chat and submitted several Ready Refresh purchases, and all were found but 1. I submitted several Omaha Steaks purchases and only 1 was found. I now have to submit all of those invoices via email. I've already spent 90 minutes on submissions, and I still have to submit all of my purchases from Chewy, about 20 of them, that'll be another 2hrs. The light is green but the info is not feeding into my Rakuten account except for Walmart. Very frustrating.

New update has been pretty annoying - there is a floating Rakuten "R" on the websites that you cannot turn off in settings. I don't want it to display on every single website that accepts Rakuten, I should be able to turn off this floating "R"!

Loved Rakuten for years. Recently would occasionally run into issues with adblockers but it wasnt a big deal it would still work eventually. However it no longer works. I do not have an adblocker on, I do not have firewall, vpn, or any of the other things they list as an excuse for their service not working. The service is not longer usable for me and there is no way to contact anyone. Their contact submission form doesnt work, it fails every time I try to submit my issue. Really sad because Ive been using them since the beginning pretty much.