LastPass: Free Password Manager

LastPass is an award-winning password manager for secure credential management on any device.

Total ratings

2.90 (Rating count: 984)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Edge Add-on Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Frequent issues with copy/paste functionality
    • Repeatedly entering master password to log in
    • Unreliable performance with different browsers
    • Poor customer support
    • Consideration of switching to alternative services
    Most mentioned
    • Copy password not working
    • Extension breaking frequently
    • Issues with logging in and needing to re-enter master password
    • General frustration with recent updates
    • Switching to alternative password managers like Bitwarden
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    Recent reviews

    Recent rating average: 1.30
    All time rating average: 2.90
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    Rating filters

    5 star
    19% (56)
    4 star
    4% (12)
    3 star
    8% (25)
    2 star
    14% (42)
    1 star
    55% (163)
    Date Author Rating Comment
    2024-11-20 Metro LastPass has started to not copy passwords. When searching for a password, then clicking on the icon and selecting "Copy Password" the dropdown menu does not close and the clipboard remains unchanged. After several trys, it finally works. Too frustrating. I'm about ready to switch to another password manager.
    2024-11-19 Tim Long time premium user. Not anymore!! I am now looking for a product that works at least most of the time. LastPass used to be really good, but now ... it's just going downhill fast.
    2024-11-19 Kieran Just when I thought they couldn't break it anymore, they did. The plugin has ben getting progressively worse since I purchased LastPass. I likely will not be renewing.
    2024-11-17 Will I used to love LastPass. Lately though with data breaches and the Edge addin breaking all the time having to be uninstall and reinstalled and rebooting the browser multiple times. I am getting sick of it. Might have to switch to Bitwarden.
    2024-11-16 Richard It's an absolute nightmare! it will lock you out. For you to recover forgotten password for the vault is absolutely terrible. I changed my password, and last pass said all good. I tried to login in and NOPE, it locks you out. Don't use this app and save yourself a nightmare.
    2024-11-14 Jim Having issues with this and considering alternatives. I've been using lastpass for several years- 2 years ago i would have given it a 5 star review, but behavior is getting flakey. It does not work well with Microsoft Authenticator and is having issues with both chrome and edge browsers.
    2024-11-14 Tomasz Have been using for many years, but recent issues such as needing to enter master password multiple times, copy password being broken, and no sign of support for biometrics on Windows mean that I am seriously considering switching.
    2024-11-12 Kenneth I lost my password and tried to reset it. Everything keeps sending me in circles. Doesn't recognize the email address I used. This app is absolute junk. Cutting my losses and moving on.
    2024-11-10 Pat Longtime LastPass Premium user. It's been very frustrating lately. Among other things I have to enter my Master Password twice when I login using the extension. It's like it doesn't recognize my password the first time. Happens each time! And I'm leaving out a bunch of other issues. My patience has run out and am now looking at alternatives.
    2024-11-07 Matt Most functionality is fine but the extension is unreliable in chrome. I regulalry cannot copy a password out and have to go edit/view/ copy-paste because the extension doesn't reliably copy to clipboard when I click Copy Password. Dumb.
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