SD Case Title Updater

Service Desk case title update

SD Case Title Updater

SD Case Title Updater is an Edge add-on that generates formatted text for updating the Service Desk case title. It provides a clipboard copy feature and redirects to the Service Desk portal for accessing case information. This tool does not capture or access any personal information and only performs static string formatting and redirection.

Add-on stats

Users: 55
-6
Version: 1.0.0 (Last updated: 2020-07-23)
Creation date: 2020-07-23
Risk impact: Low risk impact
Risk likelihood:
Manifest version: 2
Size: 83.39K

Other platforms

Not available on Chrome
Not available on Android
Not available on Firefox
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Add-on summary

The tool/extension will generate the formatted text based on the input, which can be used to update the Service Desk case title. Once text is generated it will copy to the clipboard. It will not access or store any PI information or Auth details, credentials or anything else. If you put the case number, it will redirect to the Service Desk portal (https://servicedesk.microsoft.com/) where you can login to access case information. The tool doesn't capture any information. It's just static text generation and redirection feature. This doesn't need any privacy policy as it's just static string formatter tool. And it doesn't read any personal info. I have removed permissions from manifest file as suggested.

Add-on safety

Risk impact

SD Case Title Updater requires very minimum permissions.

Risk likelihood

SD Case Title Updater has earned a fairly good reputation and likely can be trusted.

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