Primas Web Notifier
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Add-on summary
This extension helps to trigger the Windows Notification and popup for an incoming call to contact center agents. The popup can be a web page, chat box, or webmail to help agents identify the caller and interact with the caller. The pop-up appears in a new browser window or a dialog inside the current web page in the active tab, it is up to the customer's preferences. The popup only displays for the users who signed in to the Primas Web Notifier as a Primas Web user. Users can specify which site domains they want to embed the popup and their Primas CX server URL.
Add-on safety
Risk impact
Primas Web Notifier may not be safe to use and it requires some risky permissions. Exercise caution when installing this add-on. Review carefully before installing.
Risk likelihood
Primas Web Notifier may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.