2Ring Extension for Contact Center Softphones

2Ring Extension for Contact Center Softphones

Connect your CRM to Cisco Finesse Contact Center platform.

What is 2Ring Extension for Contact Center Softphones?
The '2Ring Extension for Contact Center Softphones' is a versatile Edge add-on designed to enhance the reach of 2Ring Gadgets for Cisco Finesse to 3rd party web applications running in Microsoft Edge. With this add-on, seamless communication of 2Ring Gadgets, and by extension Cisco Finesse, with various CRM systems including Salesforce Sales Cloud, MS Dynamics, and ServiceNow, along with web-based systems, becomes possible.
Merlin
Stats
By: 2Ring
Users: 1,163 ▲ 2
Version: 7.0.3.0 (Last updated: 2024-02-23)
Creation date: 2022-11-18
Risk impact: High risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 3
Permissions:
  • scripting
  • webNavigation
  • storage
  • tabs
  • activeTab
  • alarms
  • notifications
Host permissions:
  • <all_urls>
Size: 379.31K
Stats date:

Other platforms

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Merlin
Summary

Connect your CRM to Cisco Finesse Contact Center platform. 2Ring Extension for Contact Center Softphones enhances the reach of 2Ring Gadgets for Cisco Finesse to 3rd party web applications running in Microsoft Edge.

The Extension enables the communication of 2Ring Gadgets and thus of Cisco Finesse with various CRM systems and with many other websites and web-based systems.

CRM systems natively supported by the Extension include Salesforce Sales Cloud, MS Dynamics and ServiceNow.

Safety
Risk impact

2Ring Extension for Contact Center Softphones is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this add-on. Review carefully before installing. We recommend that you only install 2Ring Extension for Contact Center Softphones if you trust the publisher.

Risk likelihood

2Ring Extension for Contact Center Softphones is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.

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