2Ring Extension for Contact Center Softphones

Connect your CRM to Cisco Finesse Contact Center platform.

2Ring Extension for Contact Center Softphones - Edge Add-on

The '2Ring Extension for Contact Center Softphones' is a versatile Edge add-on designed to enhance the reach of 2Ring Gadgets for Cisco Finesse to 3rd party web applications running in Microsoft Edge. With this add-on, seamless communication of 2Ring Gadgets, and by extension Cisco Finesse, with various CRM systems including Salesforce Sales Cloud, MS Dynamics, and ServiceNow, along with web-based systems, becomes possible.

Add-on stats

By: 2Ring
Users: 1,015
-91
Version: 7.0.3.0 (Last updated: 2024-02-23)
Creation date: 2022-11-18
Risk impact: High risk impact
Risk likelihood:
Manifest version: 3
Permissions:
  • scripting
  • webNavigation
  • storage
  • tabs
  • activeTab
  • alarms
  • notifications
Host permissions:
  • <all_urls>
Size: 379.31K

Other platforms

Not available on Chrome
Not available on Android
Not available on Firefox
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Add-on summary

Connect your CRM to Cisco Finesse Contact Center platform. 2Ring Extension for Contact Center Softphones enhances the reach of 2Ring Gadgets for Cisco Finesse to 3rd party web applications running in Microsoft Edge.

The Extension enables the communication of 2Ring Gadgets and thus of Cisco Finesse with various CRM systems and with many other websites and web-based systems.

CRM systems natively supported by the Extension include Salesforce Sales Cloud, MS Dynamics and ServiceNow.

Add-on safety

Risk impact

2Ring Extension for Contact Center Softphones requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

2Ring Extension for Contact Center Softphones is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.

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