Email Management App
Email Management App
Add-on stats
- webNavigation
- webRequest
- tabs
- storage
- scripting
- activeTab
- declarativeNetRequest
- https://*.mypurecloud.com/*
- https://*.use2.us-gov-pure.cloud/*
- https://*.usw2.pure.cloud/*
- https://*.cac1.pure.cloud/*
- https://*.sae1.pure.cloud/*
- https://*.mypurecloud.de/*
- https://*.mypurecloud.ie/*
- https://*.euw2.pure.cloud/*
- https://*.aps1.pure.cloud/*
- https://*.apne2.pure.cloud/* See more
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Add-on summary
Email Management Application Extension is addition to Email Management Application in Genesys Cloud that will allow you to control/prevent the agent from sending emails unless it is fully approved by quality reviewers.
The application by itself is useless as the configuration and option adjustment is done through Email management app in Genesys Cloud, then the app will keep monitoring the agent action preventing what is not in line with what you have configured in the Email management app.
Add-on safety
Risk impact
Email Management App requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
Email Management App may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.