What is WebRTC for Vonage CC?
Add-on stats
Ranking
Add-on summary
WebRTC extension for Vonage Contact Center Vonage Contact Center WebRTC Extension.
If your Vonage Contact Center account has been deployed using WebRTC technology, you can make and receive calls in ContactPad using your usual computer or device, without any need for a physical telephone. When you use ContactPad to make or receive a call, instead of your telephone ringing as normal, additional buttons appear within ContactPad. You can use these buttons to accept incoming calls or continue with outbound calls. Using the extension allows you to carry on navigating around in browser without dropping your WebRTC call.
Release Notes: https://newvoicemedia.atlassian.net/wiki/x/LwBgE
Add-on safety
Risk impact
WebRTC for Vonage CC does not require any sensitive permissions.
Risk likelihood
WebRTC for Vonage CC has earned a fairly good reputation and likely can be trusted.