Vonage® Integration Suite

Vonage® Integration Suite

Cloud phone system integration with top business applications. Done better.

What is Vonage® Integration Suite?
Vonage® Integration Suite is an advanced tool designed for Edge that revolutionizes the way business communications are handled and recorded. It effortlessly ties in with key business productivity tools, such as Salesforce and Bullhorn, paving the way for more effective management of communications data. Features like improved contact management, superior call control and noting, and customizable integration tools make it incredibly user-friendly. The add-on also provides insightful call metrics and reporting capabilities alongside sturdy in-app help and support. All these attributes culminate in providing a singular, easy-to-use interface, thereby leading to an enhanced integration experience.
Merlin
Stats
By: Vonage
Version: 2024.311.1315.1 (Last updated: 2024-03-25)
Creation date: 2020-09-02
Risk impact: Moderate risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 3
Permissions:
  • background
  • contextMenus
  • storage
  • tabs
  • notifications
  • alarms
Host permissions:
  • https://extensions.gunify.vonage.com/*
Size: 1.51M
Stats date:

Other platforms

Vonage® Integration Suite
Vonage® Integration Suite (v2024.311.1315.1)
2.07 (14) 30,000
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Merlin
Summary

A cutting-edge phone system integrations platform that seamlessly connects to the key business productivity tools you depend on while helping you better manage your communications data.

The Vonage® Integration Suite, powered by gUnify, platform reimagines the way business communications are initiated and captured for better productivity, reporting, and business intelligence.This integration can be extended to seamlessly bring together both voice and data into your key sales, customer service and business productivity applications, including Salesforce and Bullhorn.

Features Include:

  • Improved Contact Management: Easily manage contacts and call history. .

  • Enhanced Call Control and Noting Features: Place calls on hold, transfer calls, send to voicemail and add call notes in real time.

  • Customizable integration tools: Click-to-dial for easier calls and Web Launcher to quickly connect to your favorite business application.

  • Improved Call Metrics and Reporting capabilities: Richly designed graphical interface to review call volume data, call history and overall usage.

  • Robust in-app help and support capabilities: Quick access to context sensitive help content and award-winning technical support.

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Safety
Risk impact

Vonage® Integration Suite may not be safe to use and it requires some risky permissions. Exercise caution when installing this add-on. Review carefully before installing.

Risk likelihood

Vonage® Integration Suite is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.

Upgrade to see risk analysis details
Screenshots