Merlin
Serviceware Knowledge Integrator

Serviceware Knowledge Integrator

Serviceware Knowledge 5 client in a browser extension: Access knowledge while using other websites.

What is Serviceware Knowledge Integrator?
Serviceware Knowledge Integrator is a browser plugin designed to streamline and speed up access to data from your Serviceware Knowledge database across various web platforms. Capable of being integrated into almost every web application, it enables users to view and extract relevant information without needing to leave their current page. It offers the convenience of marking words on a webpage and looking them up in the SABIO system. The add-on also alerts the user to new unconfirmed messages in the SABIO system. Required software includes an existing SABIO system and Google Chrome or Microsoft Edge browser. Available in German and English.
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Merlin
Stats
Version: 4.17.0 (Last updated: 2024-04-18)
Creation date: 2021-06-30
Risk impact: High risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 2
Permissions:
  • *://*/*
  • alarms
  • contextMenus
  • tabs
  • storage
  • notifications
  • identity
  • unlimitedStorage
Size: 1.56M
Stats date:

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# 2793 ▲ 78
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Merlin
Summary
Analyze keywords

Find relevant information even faster. By using the Serviceware Knowledge Integrator, you can now access the knowledge from your Serviceware Knowledge database directly when using other websites.

What is the SERVICEWARE KNOWLEDGE Integrator?

The SERVICEWARE KNOWLEDGE Integrator is a browser plugin that can be integrated into (almost) every web application. With the Integrator, it is possible to display knowledge from SERVICEWARE KNOWLEDGE directly in a web application, so that application-specific integrations do not have to be developed anymore.

The SERVICEWARE KNOWLEDGE Integrator can read specific areas of web applications and perform targeted searches based on this data. This enables knowledge from SABIO to be displayed exactly where it is needed without context changes. The required information is actively displayed in the respective browser tab without having to search for it.

How is the integrator applied?

  • With the SABIO Integrator, knowledge content from the linked SABIO system can be quickly searched and displayed. This is useful, for example, when a user wants to briefly look up a search word in SABIO from a website.

  • The function "Search with SABIO Integrator" offers the possibility to mark one or more words on a website and to search for this or these words in the SABIO system by right-clicking on the option "Search with SABIO Integrator" in the context menu.

  • The SABIO Integrator informs the user about new, unconfirmed messages in the SABIO System. The SABIO Integrator icon in the browser bar displays the number of unconfirmed SABIO messages for the user. The displayed number disappears as soon as all messages are confirmed or the user logs off in the SABIO Integrator.

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Safety
Risk impact

Serviceware Knowledge Integrator is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this add-on. Review carefully before installing. We recommend that you only install Serviceware Knowledge Integrator if you trust the publisher.

Risk likelihood

Serviceware Knowledge Integrator is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.

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Screenshots
Serviceware Knowledge Integrator Serviceware Knowledge Integrator