Click to Call CTI for CRM
What is Click to Call CTI for CRM?
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Add-on summary
Click to Call, also known as Click2Call, or Click to Dial allows a person to click an object to request an immediate connection - typically via phone call.
Click to Call CTI for CRM extension by Thirdlane converts phone numbers on web pages into clickable links to allow quick dialing and integrates with various CRMs and Service Desk applications.
Salesforce and other CRM integration is what makes this extension different from other Click to Call extensions. Click to Call CTI for CRM extension supports caller identification (screen pops) and allows to enter call notes in Salesforce and other popular CRM and Help Desk applications.
Salesforce integration, as well as caller identification in Zoho, Freshdesk, Zendesk and other applications is available out-of-the-box. If your CRM integration is not available today, please let us know.
With Click to Call CTI for CRM extension you can:
■ Save precious time with Click2Call ( Click to Call ) on any web page
Phone numbers in any web pages (except blacklisted) are highlighted and converted into clickable links, ready for Click2Call (Click to Call).
■ Use Click to Call while you work using your CRM
See moreAdd-on safety
Risk impact
Click to Call CTI for CRM requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
Click to Call CTI for CRM has earned a fairly good reputation and likely can be trusted.
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