Click to Call CTI for CRM

Click to Call CTI for CRM

Click to Call dialing from web pages, integration with any softphone, screen pops in Salesforce and other CRMs

What is Click to Call CTI for CRM?
Click to Call CTI for CRM is an innovative Edge extension that automates dialing by transforming phone numbers on webpages into instantly clickable links. It integrates with multiple CRM and Help Desk applications, offers caller identification, and supports the addition of call notes. Compatible with Salesforce, Zoho, Zendesk, and others, it enhances productivity by saving time on manual dialing. Besides, this extension works best with Thirdlane products but also supports any desktop softphone connected to your telephony server.
Stats
Users: 706 ▼ -5
Version: 3.0.6 (Last updated: 2020-12-21)
Creation date: 2020-12-21
Risk impact: High risk impact
Risk likelihood: Low risk likelihood
Manifest version: 2
Permissions:
  • contextMenus
  • activeTab
  • tabs
  • alarms
  • idle
  • cookies
  • notifications
  • management
  • storage
  • http://*/*
  • See more
Size: 2.47M
Stats date:

Other platforms

Click to Call CTI for CRM
Click to Call CTI for CRM (v3.0.11)
4.72 (36) 4,000
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Summary

Click to Call, also known as Click2Call, or Click to Dial allows a person to click an object to request an immediate connection - typically via phone call.

Click to Call CTI for CRM extension by Thirdlane converts phone numbers on web pages into clickable links to allow quick dialing and integrates with various CRMs and Service Desk applications.

Salesforce and other CRM integration is what makes this extension different from other Click to Call extensions. Click to Call CTI for CRM extension supports caller identification (screen pops) and allows to enter call notes in Salesforce and other popular CRM and Help Desk applications.

Salesforce integration, as well as caller identification in Zoho, Freshdesk, Zendesk and other applications is available out-of-the-box. If your CRM integration is not available today, please let us know.

With Click to Call CTI for CRM extension you can:

■ Save precious time with Click2Call ( Click to Call ) on any web page

Phone numbers in any web pages (except blacklisted) are highlighted and converted into clickable links, ready for Click2Call (Click to Call).

■ Use Click to Call while you work using your CRM

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Safety
Risk impact

Click to Call CTI for CRM is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this add-on. Review carefully before installing. We recommend that you only install Click to Call CTI for CRM if you trust the publisher.

Risk likelihood

Click to Call CTI for CRM has earned a fairly good reputation and likely can be trusted.

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Screenshots
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