Primas Communication Extension
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Add-on summary
This extension helps to trigger the Windows Notification and popup for an incoming call to contact center agents. The popup can be a web page, chat box, or webmail to help agents identify the caller and interact with the caller. The pop-up appears in a new browser window or a dialog inside the current web page in the active tab, it is up to the customer's preferences. The popup only displays for the users who signed in to the Primas Communication Extension as a Primas Web user. Users can specify which site domains they want to embed the popup and their Primas CX server URL.
Add-on safety
Risk impact
Primas Communication Extension requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
Primas Communication Extension may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.