Chrome-Stats extension
SupportExt
Build your knowledge base for sharing information. When you record your experiences, other team members can share it.
What is SupportExt?
Stats
- storage
- tabs
- scripting
- https://mail.google.com/mail/*
- https://outlook.live.com/mail/*
Chrome-Stats Rank
Other platforms
Summary
Extension takes 'email and subject' from client email, and forwards them to the web app support-knowledge.onrender.com. Subject is treated as the question. User recognizes the best matching question in autocomplete box, and open the Question form. User returns the chosen Answer in a reply to the client email. Or user creates a new Answer assigning it to the Question. Users build a database gradually from incoming questions, or entering knowledge related to some area. For the time being extension supports GMail and Outlook mail clients. You can select where to host your App. Shared Hosting in the cloud, or your own hosting. At Cloud hosting, database is SHA encrypted, and Workspaces are isolated. Also, you can select are you forwarding email to the Web App, or not. Email is used only to send Answer in a reply to the client.
Safety
Risk impact
SupportExt is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this add-on. Review carefully before installing. We recommend that you only install SupportExt if you trust the publisher.
Risk likelihood
SupportExt is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.
Promo video
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