Canned Responses Pro for Jira

Companion extension for Canned Responses Pro for Jira Cloud add-on. Integrates with original comment field.

Canned Responses Pro for Jira Edge Add-On

Canned Responses Pro for Jira is an Edge add-on enabling users to utilize templated responses directly in Jira's original comment field, various issue-related dialogs, and bulk actions. Agents can escalate their productivity levels with the help of customizable signatures, dynamic templates, and automated actions made available through this extension.
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Add-on stats

Users: 1,710
-12
Rating: 2.50
(4)
Version: 2.9.8 (Last updated: 2024-12-19)
Creation date: 2022-02-08
Risk impact: Low risk impact
Risk likelihood:
Moderate risk likelihood
Manifest version: 3

Ranking

# 3,777 ▼ 7
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Other platforms

Canned Responses Pro for Jira (v2.9.8)
3.50 (8) 8,000
Not available on Android
Canned Responses Pro for Jira (v2.9.8)
4.50 (4) 291
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Add-on summary

Analyze keywords

Companion extension for Canned Responses app.



The extension allows you to use Canned Responses templates in: 
✅ the original Jira comment field on the issue view; ✅ dialogs, e.g., “Resolve issue,” “Edit issue,” or “Respond to customer”; ✅ bulk actions to comment and transition issues on the Queues page.



Add this extension to your browser and enjoy better integration of Canned Responses app with Jira Cloud!

 ______________
 Canned Responses app boosts the productivity of Agents in JiraService Management. Dynamic templates, customizable signatures, andautomated actions for more efficient service desk teams.
 Learn more here: https://marketplace.atlassian.com/apps/1211016/canned-responses-pro-templates-for-jira?tab=overview&hosting=cloud

User reviews

gibt leider oft Ladeprobleme, wenn dieses Addon aktiv ist.
by Meixner,, 2024-02-16
The responses are not being applied in the text box after selecting the templates
by Albynth, 2024-01-06
A extensão é muito util e agiliza muito para anexar as informações no Jira. Porem, não está mais funcionando, gostaria de uma ajuda do suporte!
by Joao, 2023-12-26
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Add-on safety

Risk impact

Canned Responses Pro for Jira requires very minimum permissions.

Risk likelihood

Canned Responses Pro for Jira is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.

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