Canned Responses Pro for Jira

Canned Responses Pro for Jira

Companion extension for Canned Responses Pro for Jira Cloud add-on. Integrates with original comment field.

What is Canned Responses Pro for Jira?
Canned Responses Pro for Jira is an Edge add-on enabling users to utilize templated responses directly in Jira's original comment field, various issue-related dialogs, and bulk actions. Agents can escalate their productivity levels with the help of customizable signatures, dynamic templates, and automated actions made available through this extension.
Merlin
Stats
Users: 1,750 ▲ 34
Rating: 2.50 (4)
Version: 2.7.4 (Last updated: 2024-04-17)
Creation date: 2022-02-08
Risk impact: Low risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 2
Size: 8.43M
Stats date:

Other platforms

Canned Responses Pro for Jira
Canned Responses Pro for Jira (v2.7.4)
3.29 (7) 9,000
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Merlin
Summary

Companion extension for Canned Responses app.



The extension allows you to use Canned Responses templates in: 
✅ the original Jira comment field on the issue view; ✅ dialogs, e.g., “Resolve issue,” “Edit issue,” or “Respond to customer”; ✅ bulk actions to comment and transition issues on the Queues page.



Add this extension to your browser and enjoy better integration of Canned Responses app with Jira Cloud!

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 Canned Responses app boosts the productivity of Agents in JiraService Management. Dynamic templates, customizable signatures, andautomated actions for more efficient service desk teams.
 Learn more here: https://marketplace.atlassian.com/apps/1211016/canned-responses-pro-templates-for-jira?tab=overview&hosting=cloud

User reviews
gibt leider oft Ladeprobleme, wenn dieses Addon aktiv ist.
by Meixner,, 2024-02-16

gibt leider oft Ladeprobleme, wenn dieses Addon aktiv ist.
by Meixner,, 2024-02-16

The responses are not being applied in the text box after selecting the templates
by Albynth, 2024-01-06
View all user reviews
Safety
Risk impact

Canned Responses Pro for Jira is relatively safe to use as it requires very minimum permissions.

Risk likelihood

Canned Responses Pro for Jira is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.

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Screenshots