Ask Vic (by VisualSP)
Vic is the enterprise help assistant that delivers answers and guidance for any web app or site when and where customers need them.
What is Ask Vic (by VisualSP)?
Ask Vic (by VisualSP) is an essential Edge add-on for any enterprise. It acts as a dedicated help assistant, providing contextual support on any web application. Whether it's interactive walkthroughs, inline help, training videos, or crucial announcements, Vic is there. This tool aids in reducing support tickets, quickens new hire onboarding, enhances compliance awareness, and boosts productivity. It reports ROI continually to let you monitor and optimize the user experience effectively.
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Summary
Ask Vic is the enterprise help assistant that delivers answers and guidance to users contextually as an overlay on top of any web application. Your team will always feel supported and never miss important messages. Provide in-app contextual experiences to your users in the form of interactive guided walkthroughs, inline help, training videos, tip sheets and announcement banners.
Benefits of Ask Vic:
Fewer support tickets Faster onboarding of new hires Increased digital adoption Higher compliance awareness Faster time to competence on tasks Increase productivity Efficient communication of initiatives Increased employee retention
Ask Vic provides continuous reporting of ROI numbers. At any point in time, you know exactly what contextual experiences your users are utilizing and where they are still struggling so you can quickly make changes to provide them support at their moment of need, in context of their environment and in the flow of their work.
Safety
Risk impact
Ask Vic (by VisualSP) may not be safe to use and it requires some risky permissions. Exercise caution when installing this add-on. Review carefully before installing.
Risk likelihood
Ask Vic (by VisualSP) is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.
Screenshots
Promo images