Ask Vic (by VisualSP)

Vic is the enterprise help assistant that delivers answers and guidance for any web app or site when and where customers need them.

What is Ask Vic (by VisualSP)?

Ask Vic (by VisualSP) is an Edge add-on by VisualSP, Inc.. This add-on has 59,336 weekly active users The latest version, 2.0.53, was updated 8 days ago.

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Stats

Stats date:

By: VisualSP, Inc.

View on Edge Add-on Store

Users: 59,336 ▼ -34,610

Version: 2.0.53 (Last updated: 2023-05-29)

Creation date: 2022-09-05

Manifest version: 3

Permissions:

storage

Size: 605.29K

URLs: Website

Risk impact: Moderate risk impact

Risk likelihood: High risk likelihood

Other platforms

Not available on Chrome

Not available on Firefox

ChromeStats Rank

# 420 ▼ 90

Other rankings

#47 in overlay keyword ▼ 1

#59 in provide keyword ▼ 1

#78 in google sheets. keyword ▼ 4

#87 in moment keyword ▲ 1

#87 in point keyword ▲ 2

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Summary

Ask Vic is the enterprise help assistant that delivers answers and guidance to users contextually as an overlay on top of any web application. Your team will always feel supported and never miss important messages. Provide in-app contextual experiences to your users in the form of interactive guided walkthroughs, inline help, training videos, tip sheets and announcement banners.

Benefits of Ask Vic:

Fewer support tickets
Faster onboarding of new hires
Increased digital adoption
Higher compliance awareness
Faster time to competence on tasks
Increase productivity
Efficient communication of initiatives
Increased employee retention

Ask Vic provides continuous reporting of ROI numbers.  At any point in time, you know exactly what contextual experiences your users are utilizing and where they are still struggling so you can quickly make changes to provide them support at their moment of need, in context of their environment and in the flow of their work.

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Safety

Risk impact

Ask Vic (by VisualSP) requires some risky permissions and may not be safe to use. Exercise caution when installing this add-on. Review carefully before installing.

Risk impact measures the level of extra permissions an extension has access to. A low risk impact extension cannot do much harms, whereas a high risk impact extension can do a lot of damage like stealing your password, bypass your security settings, and access your personal data. High risk impact extensions are not necessarily malicious. However, if they do turn malicious, they can be very harmful.

Risk likelihood

Ask Vic (by VisualSP) may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.

Risk likelihood measures the probability that an Edge add-on may turn malicious. This is determined by the publisher and the Edge add-on reputation on Edge Add-on Store, the amount of time the Edge add-on has been around, and other signals about the Edge add-on. Our algorithms are not perfect, and are subject to change as we discover new ways to detect malicious extensions. We recommend that you always exercise caution when installing an Edge add-on, especially ones with higher risk impact and/or higher risk likelihood.

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